flashing lights

so my xbox died like a week ago or something. i got a ps3.
buncha drama with best buy. so whats this bullshit with companies and trying to pull the wool over yer eyes? take best buy. they like to preach about customer service and you cant go a few feet without some lackey asking you if you need anything. well in the mountain view store they do. in five minutes i was asked 7 times. wtf. here in merry ole dublin, they pretty much ignore you unless you ask them something. i was going on about how wonderful best buy is to people cuz you can buy an xbox and get a warranty and if anything is wrong you can exchange it. its fantastic. but they changed it up. once you exchange it yer done. when i first got it i exchanged it like 2 times that year. then they tell you you cant get a new one, they have to send it in and refurbish it. anyways too much drama to write about. so i got a ps3.

but the best bullshit customer service is blockbuster. my last week there, they had a special. rent three movies for 12.99. you save like 3 bucks. heres the kicker: its only for folk who come up with two movies so you have to ask them. if they have three movies, they dont get the deal. this was from the DM. when i was told that, my common sense fairy slapped me in the head. WHY WOULD YOU PUNISH YOUR CUSTOMERS?? but theyve been doing that for YEARS. then they punish their employees and try and come off like theyre such a great place to work. at the interview and yer first day its all candy and roses. then they treat you like shit. i thought safeway was bad...

anyways as some one who worked customer service most of his life, theres very few places that will actually give it to you. customer service doesnt mean listen to the customers gripe. it means going above and beyond the call of duty to make them happy and want to come back. so your business stays in business. so you dont have to hire lawyers to attempt to move funds around to try and keep you treading water. we are fed crap everyday and you all eat it with out knowing.
fight the system.